Aligning core values to action for real change.
“Traditional corporations have ignored human emotion. They have tried to pretend it didn’t exist or, worse, tried to suppress it. The renewed focus on humanity in organizations requires an understanding of human emotions. To energize employees is to harness emotion. Bad emotions have a bad effect on profit; good emotions are fuel that drives productivity, quality, and customer satisfaction.”
-James Martin, Cybercorp, 1996 American Management Association
Why does mood matter in our personal and business lives? Our thinking determines our moods, creates our own reality and drives our behaviors. The results we achieve are the outcome of our behaviors. A wide range of studies support this. One especially helpful paper is “Why Does Affect Matter in Organizations?”, published in the Academy of Management Perspectives in early 2009.
People are always in some mood or emotion. Moods and emotions permeate everything people do, and constitute a core business process.
“Everything in life is pointing us back to our true nature.”
- Stephen Cope
Moods and emotions are an integral part of the effective use of language. They are crucial to clarity, morale and organizational performance. Precise distinctions and tools in the methodology include:
- How to distinguish between moods and emotions.
- Recognizing and utilizing four basic moods of life as a deeper level of emotional intelligence, and how they impact morale and performance.
- Understanding how to shift self and others from negative moods to positive ones.
- How to use moods and emotions to have more effective and influential communication that builds relationships and long-term collaboration.
- How to engage in constructive emotional leadership.